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So I decided to give it a go for my fi-5110ex02 and I’m pleased to report that it worked perfectly. However, before proceeding – I noticed a comment from Chris Morse that said he managed to get his S510 working perfectly using the software for the ScanSnap iX500, which is fully supported on Windows 10. However, the ScanSnap range isn’t cheap and you can avoid spending a large sum by utilizing Compatibility Mode built into Windows to get your older scanner working with the latest versions of Windows.Ī recent windows update caused issues with my 11-year old ScanSnap fi-5110ex02 – when the scanner was powered on, the ScanSnap Manager program could not detect the scanner and as a result I couldn’t scan anything at all. “ Oh well“, I though, time to re-install the software using the guide below that I originally wrote back in 2012.
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Uninstall and Install ScanSnap Manager again.A number of older ScanSnap scanners released by Fujitsu are no longer supported and the official line from Fujitsu is to buy new hardware.
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If the message "The recommended priveleges have been applied." appears, turn off your ScanSnap, wait for 5 seconds, and then turn it on again. *To run ScanSnap Support tool, go to the menu >. Turn off antivirus software and try again.ĭisconnect any other USB devices (printer/scanner/external hard disk) and try again.Ĭonnect your ScanSnap to a computer and follow the steps below with ScanSnap support tool. If your ScanSnap is connected via a USB hub, try connecting your ScanSnap directly to the computer via the USB cable. Make sure the scanner is powered on and the top is open.If the icon status does not change, unplug the USB cable from the computer or your ScanSnap, wait for 5 seconds, and then reconnect the USB cable. Turn off your ScanSnap, wait at least 5 seconds and then turn it on again. Try the following steps to establish the connection: If the appearance of the ScanSnap Manager icon in the task tray is as follows, your ScanSnap and computer are not connected properly.
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